Privacy Policy

Privacy Policy

Introduction

At https://companion-care-la-paloma-texas.primarycareaid.com (hereinafter referred to as “Companion care La Paloma Texas,” “we,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to external platforms or services that you may access through links on our site. These third-party entities have their own privacy policies, and we encourage you to review them prior to use.

Processing Activities

This policy is relevant when you engage in the following activities:

  1. Utilize our applications and services as an authorized user.
  2. Visit any of our websites that link to this Privacy Policy.
  3. Communicate with us via email, phone, or text messages/SMS for newsletters, updates, or other purposes.

Personal Data Collection

We collect various forms of personal information, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Data related to your financial status or transactions with us, if applicable.
  4. Purchase Information: Records of products or services purchased from our platform, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics purposes.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Any comments, suggestions, or reviews you provide to enhance our products and services.
  8. Social Media Information: Publicly available data from social media platforms if you choose to connect them to your account.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We gather this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party providers who assist us in delivering our services.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide valuable analytics. We utilize cookies categorized as:

  1. Strictly Necessary: Essential for the basic functionality of our website or applications.
  2. Preference: Save your preferences, such as language settings, to personalize your experience.
  3. Analytics: Collect data about your usage patterns to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when we no longer require the data, we delete or anonymize it securely.

Security Measures

To ensure the security of your personal data, we implement robust organizational and technical safeguards. These include:

  • Encryption during data transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal data from this demographic, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve a copy of the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit our use of your data for certain purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team through the provided contact details.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests related to privacy, please reach out to us: